Frequently Asked Questions
Find answers to the most common questions about
orders, shipping, returns, and more.
Orders & Shipping
How long does delivery take?
Orders are usually delivered within 2–7 business days depending on your location.
Do you offer free shipping?
Yes, we currently offer free shipping across India on prepaid orders.
How can I track my order?
Once your order is shipped, tracking details will be shared via email or SMS.
Returns & Refunds
What if I receive a damaged product?
Please contact us within 24 hours of delivery with product and packaging images for assistance.
Do you offer returns?
Yes, eligible returns can be initiated within 7 days of delivery.
How long do refunds take?
Eligible refunds are usually processed within 5–7 business days after approval.
Payments
What payment methods do you accept?
We accept UPI, credit cards, debit cards, net banking, and selected wallets.
Products
Are your products dishwasher safe?
Product care instructions may vary by item. Please refer to the product description for details.
Support
How can I contact nestcase?
You can reach us at: support@nestcase.in
Still have a question?
We’re here to help. Reach out to us at: support@nestcase.in